Booking instructions

STEP 1: CUSTOMER INFO
Select your pet.
If it's a new pet, please add the information using the (+) button on the app or "Add My Pets" on the website. Remember, proof of vaccination is required!

Step 2: SELECT SERVICE
Full Groom: For a complete makeover, including haircut, bath, and more.
Mini Groom: A tidy-up with a bath, trim, and extra care for face, paws, tail, and ears.
Luxury Bath: Pamper your pet with a bath, nail care, ear cleansing, and brushing—no haircut.

Step 3: SELECT PROVIDER
Choose your preferred groomer or select the first available.
If you don't select a preferred groomer, you will be booked with the first available.

Step 4: SELECT DATE & TIME
If a specific date/time needed is not showing as available, please feel free to contact us to check for a recent cancellation or waiting list.

Step 5: WAIVERS
Please carefully read and sign the waivers.

Step 6: PAYMENT INFORMATION
We are an appointment-based business, so we require an upfront deposit.
The remaining balance will be collected at the time of appointment.
Please review our Refund Policy for more information


IMPORTANT
Submitting an appointment request does not guarantee immediate availability. We will confirm your appointment upon receipt. Please wait for confirmation before arriving.
Please provide 24-hour notice of any appointment cancellations or reschedules.